Which statement best describes LDAP integration with CUCM?

• A. It periodically exports CUCM call routing information to the directory.
• B. It stores user credentials locally on CUCM only.
• C. It synchronizes users and authentication from a directory like Active Directory.
• D. It configures LDAP service for external voicemail routing.

Answer: (C)

LDAP integration with CUCM means CUCM uses an external directory, such as Active Directory, as the source of truth for user identities and credentials. Instead of manually provisioning every user in CUCM, user records (IDs, names, directory numbers, and related attributes) can be synchronized from the directory, and authentication is performed against that directory. This centralizes identity management, reduces administrative effort, and ensures consistent credentials and attribute updates across systems. The other statements don’t fit because LDAP isn’t about exporting call routing to a directory, it doesn’t require storing credentials locally when LDAP authentication is enabled, and it isn’t used to configure voicemail routing.